Thank You Letters

Real Life Stories

Many of our patients have been kind enough to let us know how they feel about our dental care. We feel so proud we have helped them and can share some of their views with you.

Hello – I’d like to thank you for the outstanding work you did on my tooth which required a crown after I broke it biting into an olive. Your attention to detail, high standards, and professionalism ensured that I didn’t just get a ‘good crown” but a superb crown which looks as good as my original tooth but is actually stronger and longer lasting. Not only is your work excellent, but you and your team are extremely kind and helpful – which is very important when undergoing such a procedure. I can assure you that I will smile as broadly as before, thanks to you.

Carol

 I just wanted to say thank you for the amazing results of my teeth whitening. I fly out to my daughter’s wedding in a few days time and I will definitely be smiling all the way! I am absolutely delighted with the difference it has made to my appearance.

Sue M

Dear Dr. Dhillon and all staff,

It has taken me a while but I am writing to thank you and all your staff for the superb treatment I received when I had my partial denture treatment. I do not feel “dressed” unless I am wearing them and I am totally satisfied with the results. They are extremely comfortable to wear and I can now smile without embarrassment. They have made an immense difference to my everyday life and I would not hesitate to recommend your services to friends and family. Once again thank you for your excellent work, treatment and end result, it has made a huge difference to my lifestyle.

Keith H

A truly relaxing and surprisingly pleasant experience, not what you would expect from a Dental Practice. I was met with a smile at reception by a friendly face and that vibe just continued throughout the practice.

The contemporary and modern surroundings accompanied by the aromatic scented candles almost make you forget where you.

Dr Ranvir Dhillon has a wonderfully calming manner, a great deal of patience along with the skill and expertise to make you feel confident and in safe hands.

I cannot say enough to recommend him and his professional team at Academy Dental.

Rachael

Dear Dr Mehta

I would like to say how happy I am with the results of the gum restoration work that you carried out on my front teeth. I had been unwilling to smile because of unsightly gum recession, and so was recommended to you by my dentist at the Sandhurst Academy Dental Practice.

You felt that the problem could be resolved through a graft from the roof of my mouth to replace the receded gum. You talked me through the procedure in detail. You felt that the procedure had a high likelihood of success, but you were also very open about any possible risks. You gave me the confidence to take your advice.

The procedure went as you predicted, discomfort was less than expected. You were most solicitous as the gums healed, calling me at home a few hours after the procedure to check how I was. Then you checked again in the following days, and continued to be solicitous over the following weeks, with short but frequent appointments to confirm that the healing process was going well.

As you predicted, the healing went very well. I am very happy with the results, which are actually much better that I had hoped. The only thing that was less than expected was the price, so I can confirm that I feel that I received excellent value for money.

So, thank you very much for your excellent treatment and for restoring my confidence in social situations. I would be more than happy to recommend you and this treatment to any future patients.

Yours sincerely,
Dr James P

Dear Doctor Mehta

Thank you for the treatment you gave me for periodontal disease in April last year.

I was amazed, and very pleased with the difference it made both to the appearance of my gums, and also because I have completely lost the unpleasant taste that was always in my mouth before the treatment. I was not at all sure that I could believe that I would no longer need mouthwash, as you suggested would be the case, after the treatment, but that continues to be true. I should have had more faith in you!

Your “After-care” has been great too. You have taught me a lot about how to keep my untidy mouth healthy. Now it is really down to me to really persevere with what I have been taught, as, in retirement, I can no longer afford to continue paying for check-ups from you.

I am fortunate to the extent that I can continue to visit Hygienist Anna to help me keep disciplined in my mouth care.

I am certainly glad Dr. Dhillon suggested your treatment, and I would recommend your treatment to anyone whom I met who was looking for further treatment for gum disease.

Mrs Elizabeth C

Dear Mr Dhillon

Just a quick note to let you know how impressed our technicians have been with the quality of the impressions you take. On Friday Stu made us all come and look at the one you took for C Clarke before he processed it, and said you’re a good operator. He’s a very experienced and demanding ex-Army Dental Corps senior technician and this was not faint praise!

Thank you so very much for taking care in the impression stage, it makes our job a lot easier. It’s always a pleasure to work with a dentist who so obviously cares very much for his patients.

Chris

Dear Mr Dhillon

Just a short notes to thank you for replacing my front teeth! It was the best decision I ever made. It is wonderful to be able to smile with my children when someone takes out a camera rather than hiding behind them!

Marne K

Dear Dr Dhillon,

Following my recent dental treatment, I felt compelled to drop you a line to compliment Academy Dental Practice on the first class service that I have received.

I approached you with a view to spending £6/7,000 on veneers to replace my discoloured teeth. It would have been very easy for Academy to simply fulfil my request as I was convinced that veneers were the answer having seen good results first hand from a work colleague.

Dr Dhillon explained the various options available to me and strongly recommended whitening rather than the veneer option. As I trust Dr Dhillon implicitly I decided to proceed with his advice at approximately 10% of the veneer option. At the same time as the whitening I had a crown fitted to one of my front teeth, I can honestly say that you cannot tell which one is the real one!

All of my family use the practice and I would not hesitate to recommend Academy. From the minute you walk through the door you are to feel welcome the whole team are exceptional professionals – I never thought I would say I enjoy going to the dentist…

Joe H

Dear Dr Dhillon,

As you know I was an extremely nervous patient when I first visited you. Due to your kindness and understanding, I overcame most of my fears. This enabled me to have the treatment necessary, which has dramatically improved the appearance of my teeth no end.

The new material used in the fillings is nothing less than miraculous, and the results indistinguishable next to my other teeth.

Thank you once gain for looking after me, and I am extremely pleased with the outcome.


Janet S

 

I’d like to thank you from the bottom of my heart for being my dentist for the past few months.

You are one in a million and a credit to your profession. I will miss you so much. You are a terrific, kind, understanding and sympathetic dentist.

I have been afraid of the dentist ever since I can remember and I will miss you so much. You haven’t hurt me any time or caused me any distress at any time.

I just hope I can find another dentist to your standards. I cannot believe it’s taken me all these years to find such a professional and great dentist. You will be a terrific loss to this practice.

I wish you well in your new place of work, luck and happiness. I hope your Christmas brings you joy and happiness and that the New Year brings all that you deserve.

Thank you once again from the bottom of my heart for all you’ve done for me and never hurting me and for all your patience and understanding.


Michelle L

Dr Dhillon,

Just to say a big thank you for everything you have done. You have totally transformed my mouth and my confidence. I didn’t think I could ever feel like this about myself, or a dentist – Amazing really!

Thank you again for restoring my faith and being such a brilliant dentist – you are a perfectionist – don’t ever change.


Anna T

Dear Dr Dhillon,

Arrived safely, complete with my new smile! Already had some photo’s developed of my trip around these Islands on a Turkish Gullet. It’s nice to smile with confidence. Thank you for all your hard work.


Anne

5 star customer reviews

A really friendly, caring and supportive practice, staffed by excellent professionals who inspire great confidence and are very easy to trust.
Robert Baldock
Robert Baldock
14:26 08 Aug 20
Really good team
Gael Maisonneuve
Gael Maisonneuve
12:22 23 Jul 20
I have always had fantastic care from Dr Dhillon and Janet - from regular maintenance through to implants
Vee Baker
Vee Baker
13:29 20 Jul 20
A very good experience. There was all the usual care and a feeling that one was in the hands of experts
Andrea Wood
Andrea Wood
16:04 14 Jul 20
Visited the hygienist today and had my teeth cleaned manually as the restrictions don't allow anything else at the moment. I was very happy with the experience and the result. The practice always seems relaxed and everyone is very friendly. I am very happy to be a patient at this practice.
Linda Hayward
Linda Hayward
15:27 03 Jul 20
Academy Dental Care is a first rate practice.Everyone works to the highest professional standards and genuinely cares about their patients.On my recent visit - my first since the easing of covid 19 lockdown - I could not have asked for more in terms of hygiene and safety... and still the same smiles and courtesies.Thank you all.
Lesley Pearce
Lesley Pearce
12:50 01 Jul 20
If you are looking for a dental practice in this area you really can’t do better.Excellent and modern techniques from a team that care.about your teeth.
Steve Pearce
Steve Pearce
16:43 25 Jun 20
Been a patient for a long time and have never had less than excellent service. And that goes for the whole team.
James
James
14:48 17 Mar 20
We've been going to Dr Dillon and his team for several years now. We've always had excellent service and treatment. He puts us at ease every time, is very sociable and friendly. Would not hesitate to recommend him.
Gerald Bennett
Gerald Bennett
18:10 10 Mar 20
I had an urgent requirement for a front tooth filling and my dentist, due to a busy schedule, sent me to ADC in Sandhurst. The service from start to finish was outstanding, the premises were clean spacious and comfortable, and Ranvir did an excellent job putting back a filling which feels better than the one I had before! Highly recommended!
Dimitris Morochartzis
Dimitris Morochartzis
18:15 25 Feb 20
Surinder Takhar
Surinder Takhar
16:32 14 Feb 20
janet burrows
janet burrows
15:07 11 Feb 20
The Academy team are simply excellent. The quality of care and attention to detail are great, you leave with clarity on your dental health, and in my case, more often than not, a very nicely delivered reminder (telling off) for not brushing and flossing well.Ranvir is a geniunely nice guy, who I can do nothing but recommend highly.
Mike Rose
Mike Rose
11:16 04 Feb 20
Linda Norman
Linda Norman
09:50 29 Jan 20
A really great team. Just had a filling and it was great, even the anesthetic was painless.
John O'Hare
John O'Hare
12:24 17 Jan 20
Absolutely excellent dentist!! Made my sons first visit a dream. Lovely receptionist Danni got us all booked in and registered without hassle. Highly recommend 🤩
Emma Brooke
Emma Brooke
13:49 26 Oct 19
First class in all areas.
Peter Hull
Peter Hull
09:10 15 Oct 19
Started to use Academy Dental a year ago and I have been impressed with the service from day one. All staff are very friendly and welcoming. I highly recommend DR Dhillon. I had invisalign done at Academy dental and process was very easy and that's down the Team that works at Academy.
tom brooks
tom brooks
09:41 08 Oct 19
Excellent Dental Surgery. I attended for Invisalign with Dr Dhillon, who is such a lovely guy and makes you feel very relaxed. The staff are very friendly, the surgery is spotlessly clean everywhere. Parking is easy and free! I would highly recommend and I’m very pleased with the results. Thank you.
Theresa James
Theresa James
15:43 01 Oct 19
Excellent service from the team, very calm and friendly atmosphere! We moved to this practice after our previous dentist failed us on numerous issues, the care we have received at Academy Dental Care helped to rectify these issues and we won’t be going anywhere else anytime soon!
Siobhan Brooks
Siobhan Brooks
09:24 19 Sep 19
I can honestly say you will get the best dentistry from Dr Dhillon, at Academy Dental Care. His work is brilliant and he has a very calm and reassuring manner, even with extremely nervous patients.
Janet Missen
Janet Missen
14:59 16 Sep 19
I fully recommend Academy Dental Care to anyone who is looking for pain free, first class dental care.
Barry Pickering
Barry Pickering
15:28 10 Sep 19
Great dental practice- my daughter chipped her tooth and they saw her really quickly. Now you wouldn’t know that anything had happened. Have been going here for ages and never had any reason to complain- wouldn’t see any other dentist.
Gemm Woodhouse
Gemm Woodhouse
17:50 13 Aug 19
Having been a patient of Dr Dhillon for a number of years, I can thoroughly recommend his services, plus the welcoming and professional team. Recently I received excellent remedial treatment on my front tooth, for which I am extremely grateful.
Joan Missen
Joan Missen
19:46 08 Aug 19
The Academy Dental Care have been treating myself and my family for years. My daughter was told from a local NHS practice that she would need an extraction and a dental implant. We suggested a second opinion at Academy Dental Care where she was told that all was need was a root canal filling and a crown due to the tooth being cracked. This was much less invasive so clearly the way to go! We have always found the service we have received from Academy to be second to none and would have no problem recommending them. A good dentist is hard to find and we count ourselves lucky to be patients of this practice!
Jane Nixon
Jane Nixon
13:01 29 Jul 19
I've been going to Academy Dental Care for over 15 years and have always been happy with the quality of service and attentiveness of the dentist (Dr. Dhillon) and the hygenist.
Carol
Carol
07:29 24 Jul 19
My wife and I have been customers of Academy Dental Care since it opened in 2003. The service provided has been nothing but exceptional over the years. Dr Dhillon is a great dentist that provides the best of care and first time perfect work. e.g. no revision work has ever been required. Dr Mehta who provides periodontal care and implants is equally brilliant. The hygenist employed by the practice is superb. The reception staff are very welcoming and professional. We cannot rate this practice highly enough.
John Pearson
John Pearson
12:59 23 Jul 19
The facilities are immaculate, the staff welcoming and efficient. The dental work I have had following a lifetime of NHS dentistry really shows the step change in quality provided by this private practice. Can't recommend highly enough.
Adam
Adam
10:10 05 Jul 19
Our whole family has been enjoying the excellent care by the practice for many years. Even though we moved a little bit further away we decided to stay with Dr Dhillon and his team due to the friendly and professional service, up to date equipment and consistently excellent care. Even with more complicated traetments like crowns, bridges and implants all needs were taken care of in house and without the need for an external referral.
Michael Jensen
Michael Jensen
18:51 01 Jul 19
I have been visiting the Academy Dental practice for a few years and always the welcome is warm, the treatment first class and the hygienist excellent. The surroundings are comforting and the whole team most welcoming. Dr Dhillon does wonders with his dentistry and always talks to you about the procedures to be carried out.
Steve Winkworth
Steve Winkworth
20:22 17 May 19
I had my first visit to the practice today for a general checkup. I was greeted by Danielle at reception who gave me a very warm welcome. I was then introduced to my dentist Dr. Ranvir Dhillon who again was very welcoming and very professional. Overall, car park facilities and the practice were easily accessible, the staff members were very friendly, the checkup was thorough and everything was explained in great detail. Absolutely delighted by the service I received and would highly recommend to friends and family.
Chris Goulden
Chris Goulden
18:35 18 Apr 19
Needed emergency treatment and was offered an appointment within 36 hours of phoning , went in for consultation and X-ray and asked to come back in 3 hours when they were able to do the extraction of my tooth. Had not been to a dentist for a number of years due to previous experience not being the best and soon as I walked in greeted by a friendly welcome and made to feel at ease .Will definitely be going back and would recommend highly to anyone looking for a dentist your faith will be restored in a good dentist / practice if have had a bad experience
Catherine Griffith
Catherine Griffith
13:12 18 Apr 19
What can I say, Dr Dhillon is honestly the only dentist I know to truely offer pain free dentistry. Having had a phobia since I can remember I am so glad to have found a practice who understand, care and put me at ease. I have now had many treatments, including wisdom tooth removal, and was comfortable throughout the whole process having had issues with anaesthetic before I will never fear the dentist drill again!
Sam Doubtfire
Sam Doubtfire
16:36 14 Mar 19
I have been with the practice for 10 years. All the staff are fantastic, the quality of care, attention and dentistry services are simply the best. Can't recommend this dental practice enough.
Tim Lewis
Tim Lewis
21:10 27 Feb 19
Excellent,Professional treatment.
Dorothy Chicken
Dorothy Chicken
13:35 16 Feb 19
I and my wife have been with Academy Dental Care for years. They have always been very friendly and professional. I would highly recommend them.
Albury SI
Albury SI
16:00 04 Feb 19
I had my first trip to Academy dental care a few weeks ago now and I came away feeling very satisfied. The receptionist was incredibly friendly and polite on arrival and offered me a drink, of which I've never been offered in a dental practice before which I thought was a nice touch. I had my appointment with Dr Buckland who was very thorough and provided me with all the information I needed, and I feel coming away that I can trust a dentist to look after my teeth! Would highly recommend.
Alex Thornhill
Alex Thornhill
14:55 22 Jan 19
Danielle Marsh
Danielle Marsh
08:45 22 Jan 19
I had my teeth whitened with Academy Dental Care and I am extremely happy with the results. The staff here are all so welcoming and friendly and really made me feel comfortable. I would definitely recommend this practice to anyone who wants to receive honest and top of the range dentistry.
Charley Rousell
Charley Rousell
17:41 08 May 15
Today was my first trip to Academy Dental Care after a recommendation from a friend. I was extremely pleased with the amount of care taken with my teeth by Dr Dhillon. I felt completely relaxed, and came away feeling like I have now found a dentist that I can trust. Highly recommended!!!
Christopher Ryan
Christopher Ryan
15:22 05 Aug 14

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